Delivery and collection

All your parcels are dispatched within 24 hours from Monday at 08:00 to Thursday at 12:00 (Paris time).

Average delivery times are given for items available at the time of ordering. For unavailable items or items in production on demand, the delivery time is announced in the product sheet. 

Did you know? All our parcels are strapped to ensure a surprise-free arrival!

Colissimo - Our shipping partner 

Colissimo Domicile with signature
Signature-protected home delivery within 48 hours on average, anywhere in France, Monaco and Andorra. This shipping method is preferable for large, high-value packages.

General conditions Colissimo Domicile with signature

Colissimo Collection point
Delivery within 48 hours on average to one of our 19,000 collection points in mainland France and Corsica.

 Please note Please note that a valid cell phone number is required for delivery to a relay point.

More information on the Colissimo Point Retrait method

Colissimo international
Home delivery against signature within an average of 3 to 10 days to 235 destinations.

More information on the Colissimo International method

Warning

It's important to check the accessibility of your home, and to specify this when you book your appointment (floor, narrow corridor, elevator, etc.). Your customer details must also be up to date in the My Account section, so that the delivery company can contact you.

Collection from Basik Air Concept in Vidauban (Var, France)

Free collection Monday to Thursday, 8am to 5pm, at the following address:
20, rue du Général Castelneau
83550 VIDAUBAN